Online Meetings, Chat and Instant Messaging
Sometimes, e-mail isn’t quite fast enough. For real time interaction, online chat is required. This can range from a few people talking in an online chat, 2 or more people sharing ideas over an instant messenger (IM) or even a full online meeting with collaborative tools such as whiteboards, shared applications, slideshow presentations or video conferencing.
Starting out as a more personal tool, IM has become increasingly popular for business use. Providers such as Yahoo! offer Enterprise versions that include more functionality for business such as auditing.
